Privacy Policy

1. Introduction

ChurchFinance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our church financial management software and services (the "Service").

Please read this Privacy Policy carefully. By using the Service, you consent to the practices described in this policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when using the Service:

• Account Information: Name, email address, password, phone number, and organization details when you create an account
• Financial Data: Transaction records, donation information, budget data, bank account details for reconciliation, and other financial information you enter
• Donor Information: Names, addresses, contact information, and giving history of your organization's donors
• Payment Information: Credit card or payment details processed through our third-party payment processors
• Communications: Messages, support requests, and feedback you send to us

2.2 Automatically Collected Information

When you use the Service, we automatically collect:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, features used, time spent on the Service, and other usage patterns
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send administrative messages, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations and enforce our terms
• Send marketing communications (with your consent)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who provide services on our behalf, including:

• Payment processing (e.g., Stripe)
• Cloud hosting and storage
• Email delivery services
• Analytics and monitoring tools
• Customer support services

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, such as subpoenas, court orders, or government requests.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement robust security measures to protect your information:

• Encryption: All data is encrypted in transit using TLS/SSL (256-bit encryption) and at rest using AES-256
• Access Controls: Strict access controls and authentication measures
• Regular Audits: Periodic security assessments and vulnerability testing
• Secure Infrastructure: Industry-standard cloud infrastructure with redundancy and backup systems
• Employee Training: Regular security awareness training for all staff

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may also retain information to:

• Comply with legal obligations (e.g., tax record retention requirements)
• Resolve disputes and enforce agreements
• Maintain backup archives for disaster recovery

When you delete your account, we will delete or anonymize your data within a reasonable period, except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Opt-Out: Opt out of marketing communications at any time
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@churchfinance.io.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how you use the Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

9. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising your rights

We do not sell personal information. To exercise your California privacy rights, contact us at privacy@churchfinance.io.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@churchfinance.io
• Support: support@churchfinance.io
• Website: churchfinance.io